Storm Emergency Information

Methuen Police Dept. - Emergency Management: 978-983-8698
Methuen Fire Department: 978-983-8940
Emergency: 911


Power Outages

  • From National Grid:  The best defense against severe weather conditions and potential outages is to be prepared, safe and informed.
  • Customers can receive text message alerts and updates by texting the word STORM to NGRID (64743).
  • To report an outage, call 1-800-465-1212 or visit Outage Central from a computer or smartphone.


In the case where a house or business losses electricity or gas, National Grid customers may contact the 24-hour customer service center at:

  • Power outage calls to 1-800-465-1212 
  • Any other calls to 1-800-322-3223
  • Customer Service (gas) 1.800.640.1595
  • Customer Service (electric) 1.800.322.3223
  • Internet access during a storm/emergency, outages may be reported and additional information may be found on the National Grid website

Snow Blower Safety - If Your Snowblower Jams:

  • Turn it OFF!
  • Disengage clutch.
  • Wait five seconds after shutting machine off to allow impeller blades to stop rotating.
  • ALWAYS use a stick or broom handle to clear impacted snow.
  • NEVER put your hand down chute or around blades.
  • Keep all shields in place. DO NOT REMOVE the safety devices on the machine.

Storm Resources