Access Methuen Smart911 Service

Methuen Smart911 Service

Smart911 Logo

Mayor Stephen N. Zanni is pleased to announce that a 911 enhancement called Smart911 is now available to all Methuen residents and visitors, who are encouraged to register for the free service.

Methuen Smart911 Press Release

Smart911 allows residents to sign up online and provide vital information to 911 call takers during an emergency, allowing first responders to make faster and more informed responses. Residents and visitors can create a safety profile for their whole household that includes any information they might want 911 dispatchers and first responders to have in the event of an emergency, such as allergy information or pre-existing medical conditions. 

Methuen Smart911 Fact Sheet

How Does Smart911 Help?

Smart911 is private and secure, is only used for emergency responses and is only made available to the 911 system in the event of an emergency call. For more information about Smart911, view this "Good Morning America" Feature Story and the informational video below. To sign up for Smart911, visit the Smart911 website. Please call the Mayor's Office at 978-983-8505 with any questions.

Smart911 Informational Video